VR Technician (Full-time & Part-time)

The VOID - On Stage Facility Management

Step Beyond Reality

The VOID
The VOID is a hyper-reality, fully immersive VR experience for our Guests and their friends and family. Our advanced VR technologies allow our Guests to see, move and feel our digital worlds in a completely realistic way. We’re looking for talented team members to join us and take our technologically advanced experiences to the next level.

What you’ll do 
You’ll be joining the team as a VR Technician. The Technician, in partnership with the guest services team, will be responsible for delivering exceptional location based Virtual Reality experiences.

·       Follow written and verbal directions and procedures from THE VOID

·       Troubleshoot hardware issues such as: Battery issues, gun pairing, dead packs, and CMOS resets

·       Run regular checks of technology, at least once per day

·       Determine when tracking or rigid body detection are not syncing properly

·       Maintain equipment used for VOID Experience Centers, HMD, Vest, Guns, packs

·       Keep all equipment clean

·       Maintain inventory of all systems and hardware for VOID Experience Centers

·       Calibrate stage, restart servers/networks/wifi, and test equipment

·       Maintain service log and create tickets for issues

·       Escalate issues when necessary

·       Work within Motive

·       Assist when Corporate team pushes new builds, verify flash firmware on vests and guns

Experience
·       At least 3 years of experience working in IT, with hands on experience with hardware, servers, and systems

·       Experience working with Windows OS

·       Experience testing equipment following established procedures

·       Ability to follow written and oral instructions

·       Minimum of an Associates Degree in IT or related field, Bachelors degree preferred

·       Understanding of how firmware works within hardware components is a bonus

·       Ability to lift up to 35 lbs unassisted, climb, bend, twist, stoop and kneel on a regular basis

·       Exceptional communication skills

·       Ability to be on-call

To apply for this job email your details to robin.wivell@voidmanagementservices.com

Apply using webmail: Gmail / AOL / Yahoo / Outlook